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Send us a note on Slack by joining our Katch Slack Community or drop us a note at info@gokatch.com
FAQs
Here are some of the questions you might have about Katch.
To add a contact to Katch, you must first add their mobile phone number to your contacts list. If they are currently not on the Katch app, you can invite them by going to your Profile and selecting "Invites".
Availability Hours enable users to customize their availability to ensure they receive notifications only during those hours. For example: A user would like to receive notifications during their 9am-5pm working hours, they would go into "Availability" and select their "Start time" as 9:00AM and their "End time" as 5:00PM.
Yes. Currently, Katch connects you with only those who are in your contacts list with mobile phone numbers.
Yes. You can send a contact multiple Katch requests. We recommend that Katch request topics be concise yet specific so you are able to have a quick and productive conversation when both parties are available.
Your inbox is where all of your incoming Katch requests will be stored.
- New Katch request, with two action buttons for you to either accept and decline this Katch card.
- Katch card that has been sent by you and hasn't been accepted yet, with awaiting status. If you click on the preview of this card you will be able to share it via other communication channel like WhatsApp, Slack etc.
- Katch card that has been accepted and you can nudge the recipient when you are free to talk, or in the preview of this Katch card you can give them a call.
You can easily delete Katch requests by checking the box to the left of the card.
Note:
This will permanently delete your Katch from your Inbox and cannot be undone. You can see deleted cards in your card "History" tab with individual users.
Note:
This will permanently delete your Katch from your Inbox and cannot be undone. You can see deleted cards in your card "History" tab with individual users.
Individuals who do not have Katch can open cards through a link sent via iMessage, WhatsApp, Slack, and other platforms. The link will direct them to the card where they can accept or decline. If they accept the card, they can "nudge" the sender from the screen to indicate availability. Individuals without Katch are unable to send a card at this time. Hopefully, coming soon!
We have just released our beta of Android, you can download here! In the beta version you will notice minor differences comparing to ios, in the user interface and user experience.
You can change your name and email displayed in the app by going into 'Profile' and selecting 'Edit Profile' where you can update your profile image, name and email.
Yes! You can send a card to anyone in your contacts list. Individuals who do not have Katch can open cards through a link sent via iMessage, WhatsApp, Slack, and other platforms. The link will direct them to the card where they can accept or decline. If they accept the card, they can "nudge" the sender from the screen to indicate availability. Individuals without Katch are unable to send a card at this time.
If you have any questions, feedback, or would like to report a bug, we would love to hear from you. We are always looking to make your experience better here at Katch. You can contact us via email info@gokatch.com. You can also get in touch with us by joining our community on Slack here.