Privacy Policy
Last Updated: March 24, 2023
Introduction
Fewer Meetings, Inc. d/b/a Katch ("Katch", "Company," "we" or "us") is committed to protecting your privacy. The following policy ("Privacy Policy") describes our practices for collecting, using, maintaining, and disclosing information that we collect from you or that you provide to us when you use our Katch mobile application or visit our gokatch.com website (collectively, our "App") or use any other products and services made available by us (collectively with the App, the "Services").
We ask that you read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. The use of information collected through our Services will be limited to the purposes described under this Privacy Policy and our Terms of Service (or other relevant customer contracts). By accessing or using the Services, you agree to this Privacy Policy. Please be aware that if you are using the Services on behalf of an entity, you are agreeing to this Privacy Policy for that entity and are representing to us that you have the authority to do so (in which case "you" will refer to that entity). If you do not agree with our policies and practices, your choice is not to use the Services.
This Privacy Policy may change from time to time. If we make any changes, we will post the changes on this page and indicate at the top of this page the date the policy was last revised. Any such changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter. Your continued use of the Services after the date any such changes become effective constitutes your acceptance of the new policy.
Information We Collect and How We Collect Information
1. Information You Provide.We may collect information you provide directly via the Services. We may ask you for some or all of the following types of information when you register with or use our Services, submit comments and other content, or directly contact us with questions or feedback:
Third-Party Information CollectionWe may allow third parties to place and read their own cookies, web beacons, and other technologies to collect information through the Services. For example, our third-party service providers may use these technologies to collect information (i) that helps us with traffic measurement, research, and analytics, (ii) that is used to serve advertisements across the Internet tailored to your apparent interests, and (iii) in order to provide certain features of the Services (i.e., voice communication and voice-to-text features).The information collected and stored by third parties remains subject to their policies and practices. We do not control these third parties' tracking technologies or how they may be used.We currently use the services of the following third-party vendors, who may collect your information. You can click on the hyperlinks below to view their privacy policies.
Amazon
Google (Firebase)
Segment
Twilio
Twitter
Facebook (Instagram)
Medium
LinkedIn
Amplitude
Open AI
SendGrid
How We Use Your Information
We may use information that we collect about you or that you provide to us, including Personal Information, to measure usage of the Services, to analyze the effectiveness of our Services, to conduct research, to improve and enhance the functionality of the Services, to provide support for the Services and respond to requests and inquiries, to provide you with notices, such as updates or changes that we may make to the Services, and to market and advertise the Services, including through promotional e-mail messages, directly or in partnership with other parties.We may from time to time aggregate information in certain data analysis, reports, or other interpretations of trends for both internal and external purposes.
Choices About How We Collect, Use and Disclose Your Information
Disclosure of Your Information
We want you to understand when and with whom we may share the information we collect. We may disclose information that we collect through the Services with third parties as follows:
Social Networking Services
The Services may allow you to post information to various third-party services or platforms, such as social networking services like Instagram, Twitter and Facebook. You acknowledge that if you choose to use this feature, your friends, followers and subscribers on these third-party services or platforms will be able to view such activity. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services. The use of the information by such social networking websites will be governed by their privacy policies, and we do not control their use of the shared data.
Links to Third-Party Sites and Services
The Services may contain links to other websites or online services that are operated and maintained by third parties and that are not under the control of or maintained by the Company. Such links do not constitute an endorsement by the Company of those other websites, the content displayed therein, or the persons or entities associated therewith. This Privacy Policy does not apply to this third-party content. We encourage you to review the privacy policies of these third-party websites or services.
Do Not Track Signals
Third parties may keep track of your browsing activities across third party websites. California Business & Professions Code Section 22575(b) provides that California residents are entitled to know we respond to "Do Not Track" browser signals. Certain web browsers enable users to activate a "Do Not Track" signal but we do not currently respond to the "Do Not Track" signal or other similar mechanisms.
Data Retention
We strive to keep your information only as long as we need it for legitimate business purposes and as permitted by applicable legal requirements. If you close your account, we will retain certain data for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Services or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.You acknowledge that the Company may establish general practices and limits concerning use of the Services, including without limitation the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on the Company's servers on your behalf. You further acknowledge that the Company reserves the right to change these general practices and limits at any time, in its sole discretion. We will endeavor to give you notice of any such change where required by applicable law.
Accessing and Correcting Your Information
If you wish to access, update, correct or delete any Personal Information in our possession that has been collected by us or that you have previously submitted via the Services, you may log into your account and make updates. If you wish to make changes not available through your account settings, please contact us at help@gokatch.com.
Security
We take reasonable steps to protect the Personal Information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, voice or e-mail transmission is ever fully secure or error free. In particular, voice communications between users of the Services and e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail or communicate to another user of the Services via any voice communication feature. Please keep this in mind when disclosing any Personal Information to us via the Internet or to another user of the Services via any voice communication feature. In the event that personal information is compromised as a breach of security, the Company will promptly notify our customers in compliance with applicable law.
Children Under the Age of 13
Our Services are intended for users who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any Personal Information to us. If you believe we might have any information from or about a child under 13, please contact us at help@gokatch.com.
International Users
Please note that the Services are directed towards users who reside in the United States. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States. Some of these countries may not offer the same level of privacy protection as your own.
Notwithstanding the generality of the foregoing, by using the Services you acknowledge and agree that Katch may transfer your Personal Information to countries other than the one in which you live, including transfers to the United States. To the extent that Personal Information is transferred abroad, Katch will ensure compliance with the requirements of the applicable laws in the respective jurisdiction in line with Katch's obligations.
In particular, we offer the following safeguards if Katch transfers Personal Information from jurisdictions with differing data protection laws:
To communicate with our Data Protection Officer, please contact us at help@gokatch.com.
Your Rights
Individuals in the European Economic Area, the United Kingdom, Brazil, and across the globe have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to your personal information, as well as to seek to update, delete, or correct this information. You can do this as described in "Accessing and Correcting Your Information" above.
To the extent that Katch's processing of your Personal Information is subject to the General Data Protection Regulation or other applicable laws requiring a legal basis for processing Personal Information, such as the UK Data Protection Act and the Brazilian General Data Protection Act (Lei Geral de Proteção de Dados), Katch primarily relies on its legitimate interests, described above, to process your Personal Information. Where we rely on legitimate interests to process your Personal Information, you can object to that processing by contacting us as described in the "Contact Information" section below. In response to your objection, we will stop processing your information for the relevant purposes unless we have compelling grounds in the circumstances or the processing is necessary in the context of legal claims.
Additional Information For California Consumers
Under the California Consumer Privacy Act ("CCPA"), as amended by the Consumer Privacy Rights Act ("CPRA"), we are required to provide specific disclosures about how we use and disclose personal information ("California Personal Information") about you ("consumers" in this section). This section covers how we have collected, used, disclosed and otherwise processed your California Personal Information over the past 12 months, as well as additional rights you may have with respect to your California Personal Information. This section does not reflect our processing of California Personal Information where an exception under California law applies.
California Personal Information
Depending on your online and offline interactions with us, we may collect and process the following categories of California Personal Information:
a. Identifiers: including contact details such as real name, postal address, email address, account name, or other similar identifiers;
b. Financial Information: including credit card information;
c. Customer Records: paper and electronic customer records containing Personal Information, such as name, address, telephone number;
d. Purchase History and Tendencies: commercial information including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
e. Internet or Other Electronic Network Activity Information: including your interactions with our App;
f. Audio, Electronic, Visual, or Similar Information: audio, electronic, visual, or similar information (but note that we do not sell this information).
g. Inferences, Transcripts or Summaries: drawn from the information collected.
Certain California Personal Information that we collect about you may be considered "Sensitive Personal Information" within the meaning of California Privacy Law, including credit card information which we collect for billing and transactional purposes in connection with providing you our products and Services. We only use and disclose Sensitive Personal Information as necessary in connection with the performance of services and the provision of goods, compliance with federal, state, or local laws, and as otherwise permitted by California Privacy Law.
Sources
We collect the categories of California Personal Information identified in the sub-section above directly from you, automatically as you use our App and Services, and from third parties such as data analytics providers, social media networks, and distributors and intermediaries.
Purposes of Use
We use California Personal Information for the following business and commercial purposes:
-- Business Purposes:
- Negotiate, conclude, and perform contracts with vendors;
- Manage our accounts and records;
- Operate our App, including through the use of analytics software;
- Communicate with individuals that are, or who represent, customers, vendors, or web users related to transactions;
- Protect our rights and interests;
- Ensure the security of our App and other assets;
- Legal and regulatory compliance and internal control evaluations and audits (including where conducted by our internal and external audit service providers);
- Obtain legal advice, including for legal proceedings and litigation and also in connection with the sale, purchase or merger of a business;
- To provide the products, information and services you request;
- For security, credit or fraud prevention purposes;
- To provide you with effective customer service;
- To provide you with a personalized experience when you use our App;
- To contact you with information and notices related to your use of our App;
- To improve the content, functionality and usability of our App;
- To improve our products and services; and
- For any other purpose identified in an applicable privacy notice or other agreement between us and you
-- Commercial Purposes
- Advertising, marketing, and public relations (including direct marketing);
- Market research and competitor analysis;
- To display personalized advertising when you visit our App or a third party website;
- To contact you with special offers, such as financial incentives (where based on consent), new products, and other information we believe will be of interest to you;
- To invite you to participate in surveys and provide feedback to us;
- To better understand your needs and interests; and
- To improve our marketing and promotional efforts.
Disclosure of California Personal Information
We may disclose the categories of California Personal Information described above, for the business purposes described above, to:
a. Third-party service providers and contractors that perform data processing activities on our behalf, subject to appropriate privacy and security obligations;
b. Customers, vendors, and intermediaries in connection with the performance of transactions;
c. Government and other authorities as required by law;
d. Potential purchasers and other parties in connection with the sale, purchase, or merger of a business; and
e. Others to the extent necessary to comply with applicable law and as otherwise permitted under California Privacy Law.
We may disclose Identifiers and Internet or Other Electronic Network Activity Information for the commercial purposes described above to:
a. Third-party service providers; and
b. Social media and advertising networks.
Your California Privacy Rights
Subject to certain exceptions detailed in California Privacy Law, as a California resident, you have the right to request: (i) deletion of your California Personal Information; (ii) correction of inaccurate California Personal Information; (iii) the right to know/ access the categories of California Personal Information that we collect about you, including the specific pieces of California Personal Information; (iv) the categories of California Personal Information disclosed for a business purpose; and (v) information about the categories of California Personal Information about you that we have shared (as such term is defined under California Privacy Law) and the categories of third parties to whom the California Personal Information was shared.
In addition, California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.
Do-Not-Sell or Share My Personal Information
In addition to the above-stated rights, California residents have the right to opt-out of the selling or sharing of their California Personal Information, as such terms are defined under California Privacy Law. To exercise this right, please contact us at help@gokatch.com.
In addition, we have configured our cookie management tool to honor opt-out preference signals sent by Global Privacy Control ("GPC") within the browser. Please note that due to technical limitations, the GPC signal is only honored within the particular browser. Beyond GPC, we do not currently respond to web browser "do not track" signals or other mechanisms that indicate your preference for not having information collected over time and across different Websites or digital apps following your visit to one of our Sites.
We will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of products, based solely upon your exercising your rights under applicable law.
Finally, we do not "sell" or "share" California Personal Information about consumers that we know are younger than 16 years old without opt-in consent.
Exercising Your Rights
If you are a California resident and wish to request the exercise of these rights as detailed above or have questions regarding the California Personal Information collected or shared with third parties, please contact us at help@gokatch.com. When submitting your request, please include the specific nature of your request, referencing "Your California Privacy Rights," as well as your first and last name, email address, and zip code or mailing address. We may apply any exceptions or other conditions available under law when responding to access, correction, deletion, or other requests. We will generally fulfill requests for access, correction, and deletion within 45 days of receiving a valid verified request. We may extend the respond time by another 45 days by notifying the individual of the time extension.
Authorized Agents
To the extent that you elect to designate an authorized agent to make a request on your behalf, the authorized agent must provide appropriate documentation including written signed permission from you, proof of your identity, and verification of the agent's identity; a valid, designated power of attorney as defined under the California Probate Code, and certificate of registration as an agent before the California Secretary of State. If you are an agent submitting the request on behalf of a California consumer, please contact us at help@gokatch.com.
Data Retention
We keep your California Personal Information for as long as needed or permitted according to the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you; (ii) for the duration of a contract with you; (iii) as required by a legal obligation to which we are subject to; or (iv) as advisable considering our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations). We may remove California Personal Information for inactive accounts from our database, subject to any applicable legal or regulatory obligations. Furthermore, we may delete California Personal Information from our database at any time and without providing any reason.
Shine The Light
Separately, under California's "Shine the Light" law (Cal. Civ. Code § 1798.83), California residents who provide us their Personal Information are entitled to request and obtain from us, free of charge, information about the Personal Information (if any) we have shared with third parties for their own direct marketing use; such requests may be made once per calendar year for information about any relevant sharing in the prior calendar year (so, requests submitted in 2023 would be applicable to relevant disclosures (if any) in 2022). If you are a California resident and would like to make such a request, please contact us at help@gokatch.com, using the subject line "Request for California Privacy Information." In your request, please attest to the fact that you are a California resident and provide a current California address. We will reply to valid requests by sending a response to the email address from which you submitted your request. Please note that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing and the relevant details required by the Shine the Light law will be included in our response.
Contact Information
If you have any questions about this Privacy Policy, please contact us at help@gokatch.com
Last Updated: March 24, 2023
- Introduction
- Information We Collect and How We Collect Information
- Third-Party Information Collection
- How We Use Your Information
- Choices About How We Collect, Use and Disclose Your Information
- Disclosure of Your Information
- Social Networking Services
- Links to Third-Party Sites and Services
- Do Not Track Signals
- Data Retention
- Accessing and Correcting Your Information
- Security
- Children Under the Age of 13
- International Users
- Contact Information
Introduction
Fewer Meetings, Inc. d/b/a Katch ("Katch", "Company," "we" or "us") is committed to protecting your privacy. The following policy ("Privacy Policy") describes our practices for collecting, using, maintaining, and disclosing information that we collect from you or that you provide to us when you use our Katch mobile application or visit our gokatch.com website (collectively, our "App") or use any other products and services made available by us (collectively with the App, the "Services").
We ask that you read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. The use of information collected through our Services will be limited to the purposes described under this Privacy Policy and our Terms of Service (or other relevant customer contracts). By accessing or using the Services, you agree to this Privacy Policy. Please be aware that if you are using the Services on behalf of an entity, you are agreeing to this Privacy Policy for that entity and are representing to us that you have the authority to do so (in which case "you" will refer to that entity). If you do not agree with our policies and practices, your choice is not to use the Services.
This Privacy Policy may change from time to time. If we make any changes, we will post the changes on this page and indicate at the top of this page the date the policy was last revised. Any such changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter. Your continued use of the Services after the date any such changes become effective constitutes your acceptance of the new policy.
Information We Collect and How We Collect Information
1. Information You Provide.We may collect information you provide directly via the Services. We may ask you for some or all of the following types of information when you register with or use our Services, submit comments and other content, or directly contact us with questions or feedback:
- Your name
- Your telephone number
- Your email address
- Your third-party payment provider preference and credentials
- Your browser type and operating system
- Your Internet Protocol (IP) address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area
- Geolocation information
- Other unique identifiers, including mobile device identification numbers
- Sites you visited before and after visiting the Services
- Pages you view and links you click on within the Services
- Information collected through cookies, web beacons, and other technologies
- Information about your interactions with e-mail messages, such as the links clicked on and whether the messages were opened or forwarded
- Standard Server Log Information
- Information (including Personal Information) provided by third-party applications or websites that are integrated into the Services
- Voice communications between you and another user of the Services, together with transcripts thereof
- Pixel tags are very small images or small pieces of data embedded in images, also known as "web beacons" or "clear GIFs," that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device
Third-Party Information CollectionWe may allow third parties to place and read their own cookies, web beacons, and other technologies to collect information through the Services. For example, our third-party service providers may use these technologies to collect information (i) that helps us with traffic measurement, research, and analytics, (ii) that is used to serve advertisements across the Internet tailored to your apparent interests, and (iii) in order to provide certain features of the Services (i.e., voice communication and voice-to-text features).The information collected and stored by third parties remains subject to their policies and practices. We do not control these third parties' tracking technologies or how they may be used.We currently use the services of the following third-party vendors, who may collect your information. You can click on the hyperlinks below to view their privacy policies.
Amazon
Google (Firebase)
Segment
Twilio
Facebook (Instagram)
Medium
Amplitude
Open AI
SendGrid
How We Use Your Information
We may use information that we collect about you or that you provide to us, including Personal Information, to measure usage of the Services, to analyze the effectiveness of our Services, to conduct research, to improve and enhance the functionality of the Services, to provide support for the Services and respond to requests and inquiries, to provide you with notices, such as updates or changes that we may make to the Services, and to market and advertise the Services, including through promotional e-mail messages, directly or in partnership with other parties.We may from time to time aggregate information in certain data analysis, reports, or other interpretations of trends for both internal and external purposes.
Choices About How We Collect, Use and Disclose Your Information
- We strive to provide you with choices regarding our collection, use and disclosure of the information you provide to us. The mechanisms listed below aim to provide you with control over such collection, use and disclosure:
- Marketing Communications. If you do not want us to send you marketing or promotional communications, you can opt-out by clicking the "unsubscribe" link in any such promotional emails, checking the relevant box located on the form on which we collect your data or emailing us at help@gokatch.com.
- Cookies. You have the option to accept or disable cookies at any time through your browser. You may refuse to accept browser cookies by activating the appropriate setting on your browser. If you choose to disable your cookies, your user experience may be limited.
- Google Analytics. You can opt out of tracking by Google Analytics by using Google's Ads Settings or going to https://tools.google.com/dlpage/gaoptout/. You may also opt out of Google marketing products, but please note that this does not opt you out of being served generic ads.
- Marketing Communications. If you do not want us to send you marketing or promotional communications, you can opt-out by clicking the "unsubscribe" link in any such promotional emails, checking the relevant box located on the form on which we collect your data or emailing us at help@gokatch.com.
Disclosure of Your Information
We want you to understand when and with whom we may share the information we collect. We may disclose information that we collect through the Services with third parties as follows:
- Service Providers. We may share your information with our agents and service providers that perform certain functions or services on our behalf, such as to host the Services, manage databases, host a store or other e-commerce platform, perform analyses, or conduct surveys.
- Other Parties When Required By Law or as Necessary to Protect the Services. We may disclose your information to third parties in order to protect the legal rights, safety, and security of the Company and the users of our Services; enforce our Terms of Service; prevent fraud; and comply with or respond to law enforcement or a legal process or a request for cooperation by a government or other entity, whether or not legally required.
- In Connection With a Transfer of Assets. If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or in the event of bankruptcy, we may transfer your information to one or more third parties as part of that transaction.
- Other Users. We may share information that you provide within the App (including Personal Information and other information about you) with other users of the Services in connection with any voice communications between you and such users, and any transcripts or summaries thereof that may be generated by us or by any third parties facilitating such communications.
- Other Parties With Your Consent. We may share information about you with other third parties when you consent to such sharing.
- Aggregate Information. We may disclose to third parties information that does not describe or identify individual users, such as aggregate website usage data or demographic reports.
Social Networking Services
The Services may allow you to post information to various third-party services or platforms, such as social networking services like Instagram, Twitter and Facebook. You acknowledge that if you choose to use this feature, your friends, followers and subscribers on these third-party services or platforms will be able to view such activity. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services. The use of the information by such social networking websites will be governed by their privacy policies, and we do not control their use of the shared data.
Links to Third-Party Sites and Services
The Services may contain links to other websites or online services that are operated and maintained by third parties and that are not under the control of or maintained by the Company. Such links do not constitute an endorsement by the Company of those other websites, the content displayed therein, or the persons or entities associated therewith. This Privacy Policy does not apply to this third-party content. We encourage you to review the privacy policies of these third-party websites or services.
Do Not Track Signals
Third parties may keep track of your browsing activities across third party websites. California Business & Professions Code Section 22575(b) provides that California residents are entitled to know we respond to "Do Not Track" browser signals. Certain web browsers enable users to activate a "Do Not Track" signal but we do not currently respond to the "Do Not Track" signal or other similar mechanisms.
Data Retention
We strive to keep your information only as long as we need it for legitimate business purposes and as permitted by applicable legal requirements. If you close your account, we will retain certain data for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Services or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.You acknowledge that the Company may establish general practices and limits concerning use of the Services, including without limitation the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on the Company's servers on your behalf. You further acknowledge that the Company reserves the right to change these general practices and limits at any time, in its sole discretion. We will endeavor to give you notice of any such change where required by applicable law.
Accessing and Correcting Your Information
If you wish to access, update, correct or delete any Personal Information in our possession that has been collected by us or that you have previously submitted via the Services, you may log into your account and make updates. If you wish to make changes not available through your account settings, please contact us at help@gokatch.com.
Security
We take reasonable steps to protect the Personal Information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, voice or e-mail transmission is ever fully secure or error free. In particular, voice communications between users of the Services and e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail or communicate to another user of the Services via any voice communication feature. Please keep this in mind when disclosing any Personal Information to us via the Internet or to another user of the Services via any voice communication feature. In the event that personal information is compromised as a breach of security, the Company will promptly notify our customers in compliance with applicable law.
Children Under the Age of 13
Our Services are intended for users who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any Personal Information to us. If you believe we might have any information from or about a child under 13, please contact us at help@gokatch.com.
International Users
Please note that the Services are directed towards users who reside in the United States. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States. Some of these countries may not offer the same level of privacy protection as your own.
Notwithstanding the generality of the foregoing, by using the Services you acknowledge and agree that Katch may transfer your Personal Information to countries other than the one in which you live, including transfers to the United States. To the extent that Personal Information is transferred abroad, Katch will ensure compliance with the requirements of the applicable laws in the respective jurisdiction in line with Katch's obligations.
In particular, we offer the following safeguards if Katch transfers Personal Information from jurisdictions with differing data protection laws:
- European Commission's Standard Contractual Clauses. Katch uses Standard Contractual Clauses approved by the European Commission (and the equivalent standard contractual clauses for the UK where appropriate) for transfers to, among others, Australia, Canada, India, Japan, South Korea, and the United States. Katch will transfer your Personal Information to facilitate the provision of the Services. A copy of the executed version of the Standard Contractual Clauses may be obtained by contacting us as described in the "Contact Information" section below.
To communicate with our Data Protection Officer, please contact us at help@gokatch.com.
Your Rights
Individuals in the European Economic Area, the United Kingdom, Brazil, and across the globe have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to your personal information, as well as to seek to update, delete, or correct this information. You can do this as described in "Accessing and Correcting Your Information" above.
To the extent that Katch's processing of your Personal Information is subject to the General Data Protection Regulation or other applicable laws requiring a legal basis for processing Personal Information, such as the UK Data Protection Act and the Brazilian General Data Protection Act (Lei Geral de Proteção de Dados), Katch primarily relies on its legitimate interests, described above, to process your Personal Information. Where we rely on legitimate interests to process your Personal Information, you can object to that processing by contacting us as described in the "Contact Information" section below. In response to your objection, we will stop processing your information for the relevant purposes unless we have compelling grounds in the circumstances or the processing is necessary in the context of legal claims.
Additional Information For California Consumers
Under the California Consumer Privacy Act ("CCPA"), as amended by the Consumer Privacy Rights Act ("CPRA"), we are required to provide specific disclosures about how we use and disclose personal information ("California Personal Information") about you ("consumers" in this section). This section covers how we have collected, used, disclosed and otherwise processed your California Personal Information over the past 12 months, as well as additional rights you may have with respect to your California Personal Information. This section does not reflect our processing of California Personal Information where an exception under California law applies.
California Personal Information
Depending on your online and offline interactions with us, we may collect and process the following categories of California Personal Information:
a. Identifiers: including contact details such as real name, postal address, email address, account name, or other similar identifiers;
b. Financial Information: including credit card information;
c. Customer Records: paper and electronic customer records containing Personal Information, such as name, address, telephone number;
d. Purchase History and Tendencies: commercial information including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
e. Internet or Other Electronic Network Activity Information: including your interactions with our App;
f. Audio, Electronic, Visual, or Similar Information: audio, electronic, visual, or similar information (but note that we do not sell this information).
g. Inferences, Transcripts or Summaries: drawn from the information collected.
Certain California Personal Information that we collect about you may be considered "Sensitive Personal Information" within the meaning of California Privacy Law, including credit card information which we collect for billing and transactional purposes in connection with providing you our products and Services. We only use and disclose Sensitive Personal Information as necessary in connection with the performance of services and the provision of goods, compliance with federal, state, or local laws, and as otherwise permitted by California Privacy Law.
Sources
We collect the categories of California Personal Information identified in the sub-section above directly from you, automatically as you use our App and Services, and from third parties such as data analytics providers, social media networks, and distributors and intermediaries.
Purposes of Use
We use California Personal Information for the following business and commercial purposes:
-- Business Purposes:
- Negotiate, conclude, and perform contracts with vendors;
- Manage our accounts and records;
- Operate our App, including through the use of analytics software;
- Communicate with individuals that are, or who represent, customers, vendors, or web users related to transactions;
- Protect our rights and interests;
- Ensure the security of our App and other assets;
- Legal and regulatory compliance and internal control evaluations and audits (including where conducted by our internal and external audit service providers);
- Obtain legal advice, including for legal proceedings and litigation and also in connection with the sale, purchase or merger of a business;
- To provide the products, information and services you request;
- For security, credit or fraud prevention purposes;
- To provide you with effective customer service;
- To provide you with a personalized experience when you use our App;
- To contact you with information and notices related to your use of our App;
- To improve the content, functionality and usability of our App;
- To improve our products and services; and
- For any other purpose identified in an applicable privacy notice or other agreement between us and you
-- Commercial Purposes
- Advertising, marketing, and public relations (including direct marketing);
- Market research and competitor analysis;
- To display personalized advertising when you visit our App or a third party website;
- To contact you with special offers, such as financial incentives (where based on consent), new products, and other information we believe will be of interest to you;
- To invite you to participate in surveys and provide feedback to us;
- To better understand your needs and interests; and
- To improve our marketing and promotional efforts.
Disclosure of California Personal Information
We may disclose the categories of California Personal Information described above, for the business purposes described above, to:
a. Third-party service providers and contractors that perform data processing activities on our behalf, subject to appropriate privacy and security obligations;
b. Customers, vendors, and intermediaries in connection with the performance of transactions;
c. Government and other authorities as required by law;
d. Potential purchasers and other parties in connection with the sale, purchase, or merger of a business; and
e. Others to the extent necessary to comply with applicable law and as otherwise permitted under California Privacy Law.
We may disclose Identifiers and Internet or Other Electronic Network Activity Information for the commercial purposes described above to:
a. Third-party service providers; and
b. Social media and advertising networks.
Your California Privacy Rights
Subject to certain exceptions detailed in California Privacy Law, as a California resident, you have the right to request: (i) deletion of your California Personal Information; (ii) correction of inaccurate California Personal Information; (iii) the right to know/ access the categories of California Personal Information that we collect about you, including the specific pieces of California Personal Information; (iv) the categories of California Personal Information disclosed for a business purpose; and (v) information about the categories of California Personal Information about you that we have shared (as such term is defined under California Privacy Law) and the categories of third parties to whom the California Personal Information was shared.
In addition, California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.
Do-Not-Sell or Share My Personal Information
In addition to the above-stated rights, California residents have the right to opt-out of the selling or sharing of their California Personal Information, as such terms are defined under California Privacy Law. To exercise this right, please contact us at help@gokatch.com.
In addition, we have configured our cookie management tool to honor opt-out preference signals sent by Global Privacy Control ("GPC") within the browser. Please note that due to technical limitations, the GPC signal is only honored within the particular browser. Beyond GPC, we do not currently respond to web browser "do not track" signals or other mechanisms that indicate your preference for not having information collected over time and across different Websites or digital apps following your visit to one of our Sites.
We will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of products, based solely upon your exercising your rights under applicable law.
Finally, we do not "sell" or "share" California Personal Information about consumers that we know are younger than 16 years old without opt-in consent.
Exercising Your Rights
If you are a California resident and wish to request the exercise of these rights as detailed above or have questions regarding the California Personal Information collected or shared with third parties, please contact us at help@gokatch.com. When submitting your request, please include the specific nature of your request, referencing "Your California Privacy Rights," as well as your first and last name, email address, and zip code or mailing address. We may apply any exceptions or other conditions available under law when responding to access, correction, deletion, or other requests. We will generally fulfill requests for access, correction, and deletion within 45 days of receiving a valid verified request. We may extend the respond time by another 45 days by notifying the individual of the time extension.
Authorized Agents
To the extent that you elect to designate an authorized agent to make a request on your behalf, the authorized agent must provide appropriate documentation including written signed permission from you, proof of your identity, and verification of the agent's identity; a valid, designated power of attorney as defined under the California Probate Code, and certificate of registration as an agent before the California Secretary of State. If you are an agent submitting the request on behalf of a California consumer, please contact us at help@gokatch.com.
Data Retention
We keep your California Personal Information for as long as needed or permitted according to the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you; (ii) for the duration of a contract with you; (iii) as required by a legal obligation to which we are subject to; or (iv) as advisable considering our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations). We may remove California Personal Information for inactive accounts from our database, subject to any applicable legal or regulatory obligations. Furthermore, we may delete California Personal Information from our database at any time and without providing any reason.
Shine The Light
Separately, under California's "Shine the Light" law (Cal. Civ. Code § 1798.83), California residents who provide us their Personal Information are entitled to request and obtain from us, free of charge, information about the Personal Information (if any) we have shared with third parties for their own direct marketing use; such requests may be made once per calendar year for information about any relevant sharing in the prior calendar year (so, requests submitted in 2023 would be applicable to relevant disclosures (if any) in 2022). If you are a California resident and would like to make such a request, please contact us at help@gokatch.com, using the subject line "Request for California Privacy Information." In your request, please attest to the fact that you are a California resident and provide a current California address. We will reply to valid requests by sending a response to the email address from which you submitted your request. Please note that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing and the relevant details required by the Shine the Light law will be included in our response.
Contact Information
If you have any questions about this Privacy Policy, please contact us at help@gokatch.com
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